Dennis Cao, MultiLing’s General Manager in China: “We Will Be Prepared for a Rapid Growth”

How long have you been with the company?

I first started working with MultiLing in the year 2000. At that time, I was still a student working on my Master degree in TESOL at Brigham Young University. I have been working for MultiLing ever since, and I feel that its the best opportunity I have ever had. I have spent the best part of my life at MultiLing because this job enables me to give full play to my skills and knowledge as a linguist.

What is your oldest memory of the company?

My oldest memory of MultiLing was when the company was in a tiny room on the second floor of the old Town Building on Center Street in Provo. There were only a handful of employees back then, and the working space was so limited that two employees had to sit side by side at a four-foot long table. I literally had to squeeze in to get to my seat.

What have been your roles and responsibilities in the past and now?

When I started working at MultiLing, I was the only Chinese in the company, and I was in charge of Chinese Simplified and Chinese Traditional projects. I even managed Korean projects. As MultiLing got more and more clients, I began to recruit more people, and I was appointed the Chinese language team leader. In 2011, I was sent back to China to set up a regional office – the latest and newest addition to the MultiLing global family. I am now the general manager of MultiLing’s business in China, and I am shouldering more responsibilities. I am happy to lead the China office and contribute to the growth and success of MultiLing.

How has MultiLIng changed since you started?

The biggest change I’ve seen is that the company is growing bigger and bigger, and at the same time, becoming more and more mature. We now have mature processes, and mature technologies such as Fortis.

What do you feel has been your greatest accomplishment(s) since you started with MultiLing?

During my years working at MultiLing, I have focused on the quality and on-time delivery of projects. Building the Chinese team and meeting the clients’ rigorous requirements and making the clients happy are my biggest accomplishments.

How have you seen the company change in the last year?

There have been dramatic changes at MultiLing in the past year. We now have a strong sales team, and MultiLing is putting in a lot of effort to standardize the processes across different country offices from a global perspective. There is more and more interaction and cooperation between different offices.

How do you expect the company to change this year, its 25th anniversary?

With high quality and dedicated employees, and with the successful sales effort, I think MultiLing will continue to grow rapidly both in the United States and around the world. MultiLing’s office in China will be prepared for this rapid growth.

Where do you hope the company and industry are 25 years from now?

Twenty-five years from now, MultiLing will still be a world-wide leader of the scientific translation industry and a top name for patent translations. We may also have more offices in different parts of the world in addition to the current six international offices.


Dennis Cao, MultiLing's General Manager in China

Dennis Cao, MultiLing’s General Manager in China